Who is responsible for the information?
ATECH SERVICES UK is responsible for information submitted through this website. Contact us by telephone at 020 8351 1562 or by post at 54 Alexandra Rd, Enfield EN3 7EH, United Kingdom.
Information the website handles
Depending on how you use the website, this may include:
- your name, telephone number, optional email address and preferred contact method;
- vehicle registration, make, model, year and vehicle or MOT information returned by a data provider;
- requested service, preferred appointment date and time, and notes you choose to provide;
- consent to be contacted about a booking request; and
- limited technical information, such as an internet address, used to operate, secure and rate-limit website requests.
Please do not include payment details or other sensitive information in a booking note.
Why information is used
Information is used to respond to enquiries, review booking requests, provide requested vehicle information, operate and protect the website, and keep appropriate records of customer communications. These uses support the steps you ask ATECH to take, the operation of the service, and legal obligations where they apply.
Service providers
Booking information is sent to ATECH's customer-management system so the team can review and respond to the request. Vehicle and MOT information may be obtained from external vehicle-data services. Website hosting and technical providers may also process limited information needed to deliver and protect the service.
Third-party vehicle or MOT data is not a substitute for official records. Verify important information where necessary.
How long information is kept
Information is kept only for as long as reasonably needed for the purpose for which it was collected, to manage the customer relationship, and to meet applicable record-keeping obligations. The appropriate period depends on the type of enquiry or service.
Your choices and rights
You can contact ATECH to ask about your information or request an appropriate correction. Depending on the circumstances, other data protection rights may also apply. ATECH may need to confirm your identity before acting on a request.